Remember, Eco-quartier is only responsible for providing small recycling bins (67 L).
If you live in a house or an apartment building that has 4 units or less
If your recycling bin is broken, take note of the serial number found on the side of the bin and call 311 to have it fixed.
If your bin goes missing, report it to the police, take note of the police report number and call 311 to request a new bin.
If you live in an apartment building that has more than 4 units
Call us to order a new bin or to have yours fixed. Note that Eco-quartier doesn’t carry out the repairs or handle the delivery of new bins, we are simply an intermediary between you and the city.
A friendly reminder: Bins are sometimes chewed by squirrels or raccoons. Animals won’t normally chew your bin if the items inside it are well rinsed, which helps prevent food odours. Be sure to rinse the items before discarding them to avoid this kind of problem. You’ll also be helping maintain the air quality for the people working at the recycling plant.